JC Energy Solutions, Inc. (JC Energy Solutions, Inc.) respects your privacy. This policy explains what information we collect, how we use it, and your rights as a California resident.
What we collect
- Contact info you give us — name, phone, email, address, and the issue you're calling about — when you submit a form or call us.
- Job records — service history, invoices, warranty registration, equipment installed.
- Site usage — anonymized analytics (Google Analytics 4) including pages viewed, referral source, and approximate location based on IP address.
- Cookies — used for analytics and to remember site preferences. You can disable cookies in your browser settings.
How we use it
- To respond to your service request and dispatch a technician
- To send invoices, warranty paperwork, and service reminders
- To improve our website and understand how customers find us
- To follow up on quotes you've requested
Who we share it with
We don't sell your information. We share with:
- ServiceTitan — our dispatch and customer management system
- Financing partners (Synchrony, Service Finance, EnerBank, FTL) — only if you apply for financing through us
- Equipment manufacturers — for warranty registration on installed systems
- Google Analytics — anonymized site usage data
Your California rights
Under the California Consumer Privacy Act (CCPA), you have the right to:
- Know what personal information we have collected about you
- Request deletion of your personal information
- Opt out of the sale of personal information (we don't sell information, so this is automatic)
- Non-discrimination for exercising any of these rights
To exercise these rights, email office@jcenergysolutions.com or call 760-983-2326.
Data security
We use industry-standard security measures to protect your information. However, no internet transmission is 100% secure — we can't guarantee absolute security.
Children
Our services are not directed to children under 13. We do not knowingly collect information from children.
Changes
We may update this policy. The "last updated" date at the top reflects the most recent version.
Contact
JC Energy Solutions, Inc.
10540 Muscatel Street
Oak Hills, CA 92344
760-983-2326 · office@jcenergysolutions.com